Subscription Policy

WorkBuddy offers plans designed for everyone—from the Free plan for everyday tasks to Pro for individual professionals and Team for teams. Choose the plan that best suits your workflow.

Please visit the Pricing page for a complete plan comparison.

Subscription Types

Individual Plans

Plan	Price	Credits per Month
Free	-	100
Pro (Monthly)	$10.00 / month	2,000 (1,000 base credits + 1,000 bonus credits)
Pro (Annual)	$96.00 / year ($8.00 / month, billed annually)	2,000 (1,000 base credits + 1,000 bonus credits)

New User Benefits

1. New users receive 250 credits upon registration and sign-in

New users receive 250 credits immediately upon their first sign-in. The credits are valid for 14 days.

2. 7-Day Pro Free Trial

Users who have never purchased Pro or claimed a free trial can receive one 7-day Pro free trial after linking a credit card and enabling auto-renewal. The trial includes 500 credits valid for 7 days.

Benefit Migration and Upgrade for Existing Users (paid members before August 7(UTC+8))

Benefits you previously received through promotions will remain valid. You will also receive the new version's capability upgrades automatically—no action is required.

• Credit adjustment: For users subscribed before August 7, 2026(UTC+8), benefits in the current billing cycle remain unchanged. Beginning with the next subscription cycle, the monthly credit total will automatically increase to 2,000 credits (1,000 base credits + 1,000 bonus credits), doubling the total.

• Price protection: Pro users (monthly or annual) who enabled auto-renewal before August 7, 2026(UTC+8) will retain the $9.95/month price as long as they do not cancel their subscription. If auto-renewal is turned off, the subscription will move to the latest current pricing plan.

Limited-Time Daily Activity Reward Terms

The end date of this promotion will be announced separately. Buddy AI may modify, suspend, or terminate the promotion based on product operations needs, legal or regulatory requirements, system maintenance, force majeure, or other factors. Relevant changes will be announced through the promotion page, in-app notices, or other official channels. The actual content displayed on the page shall prevail.

Eligibility

1. This promotion is open to individual-plan users of the Buddy AI international site, including Free and Pro users.
2. Team plans and other non-individual accounts are not eligible. The applicable page display or product notice shall prevail.
3. Users must participate with a genuine, valid, and active Buddy AI account belonging to them.
4. Each user and account may receive the daily activity reward at most once per day.

Activity Criteria

A user is considered active for the day if they initiate at least one valid AI conversation or task through the WorkBuddy or CodeBuddy client during a promotion day.

• Valid activity in either client counts toward eligibility.
• Conversations or tasks initiated on the web do not count toward daily activity eligibility for this promotion.

The following generally do not count as valid activity:

• Only opening the page or signing in, without initiating a conversation or task through the WorkBuddy or CodeBuddy client.
• Requests that are not successfully submitted because of network issues, system blocking, account anomalies, or similar reasons.
• Activity generated through scripts, plug-ins, emulators, bulk registration, or other improper methods.
• Other activity identified by the system as abnormal, fraudulent, or inconsistent with the purpose of the promotion.

Reward Standards

User Plan	Daily Activity Reward	Issuance Limit
Free	30 credits/day	Once per promotion day at most
Pro	50 credits/day	Once per promotion day at most

Notes:

1. Daily activity rewards are additional credits and can be combined with the monthly credit benefits of the applicable plan.
2. The reward amount is determined by the user's individual-plan status at the time of valid activity on that day.
3. During the 7-day Pro trial, users who meet the daily activity requirements receive 50 credits/day under the Pro standard.
4. If a user's plan is upgraded, downgraded, cancelled, or otherwise changes during the same promotion day, the system will determine the reward amount based on the actual settlement result. Rewards are not issued more than once per promotion day.
5. Daily activity rewards may not be redeemed for cash, transferred, gifted, or exchanged for other items of value.

Issuance Rules

1. Once a user meets the daily activity requirements, the system calculates the reward automatically; no manual claim is required.
2. The credits are generally issued to the user's Buddy AI account the following day. Actual crediting time may be delayed slightly due to system settlement, network latency, or risk-control review.
3. After the credits are issued, users can view them in Account Center, credit details, or the relevant page.
4. The scope of credit use, consumption rules, validity period, and refund impact are governed by Buddy AI's credit rules, subscription terms, and the information displayed on the page.

Promotion Restrictions

If any of the following applies, Buddy AI may revoke eligibility, suspend or recover issued rewards, and reserve the right to take further action:

1. Participating with false, invalid, or another person's account information.
2. Using scripts, plug-ins, add-ons, emulators, API calls, bulk registration, or similar means to generate activity or obtain rewards improperly.
3. Exploiting system vulnerabilities, network anomalies, or technical failures to obtain improper benefits.
4. Maliciously creating or controlling multiple accounts to participate.
5. Violating Buddy AI's Terms of Service, subscription rules, credit-use rules, or applicable laws and regulations.
6. Other conduct that undermines fairness, disrupts normal promotion operations, or harms the rights and interests of the platform or other users.

Data Collection and Use

To determine whether users meet the daily activity requirements and to issue rewards, Buddy AI may process necessary information such as account status, subscription status, activity records, task/conversation submission records, and reward issuance records. This information is used only for eligibility assessment, reward calculation, risk-control review, troubleshooting, and compliance retention, and will be handled in accordance with Buddy AI's Privacy Policy and applicable data-protection laws.

Disclaimer and Rule Adjustments

1. If participation or reward crediting is unavailable or delayed because of the user's device, network, account status, subscription payment status, third-party service issues, or similar causes, Buddy AI will provide reasonable assistance with troubleshooting but is not liable for losses caused by factors outside the platform.
2. Buddy AI may modify, suspend, or terminate this promotion if it cannot operate normally because of system maintenance, service upgrades, security and risk controls, force majeure, or changes in applicable laws and regulations.
3. The promotion rules, rewards, participation methods, and issuance timing are subject to the information displayed on the promotion page. If these terms conflict with the page display, the latest page display and official announcement shall prevail.

Team Plans

Plan	Billing	Credits
Team	$40.00 / seat / month	1,000 / seat / month

After auto-renewal is cancelled, your plan remains active until the end of the current billing cycle.

Credit Top-up Packs

If paid users run out of monthly credits early, they can purchase credit top-up packs at any time during their subscription to keep their workflow uninterrupted. You may purchase multiple top-up packs; see the Pricing page for each pack's validity period. Please note that top-up packs are one-time purchases and are non-refundable.

Note

An active Pro or Team subscription is required to purchase top-up packs.

Payment Policy

• Only one subscription plan can be active at a time.
• Your billing cycle starts on the day you subscribe. You can view your subscription history in the Billing History section of your workbuddy.ai account.

Auto-Renewal

• Auto-renewal: Monthly and annual subscriptions renew automatically by default. You can cancel auto-renewal at any time in the management center.
• Expiry handling: Upon expiration, your subscription will be downgraded to the Free plan. Previously generated content will not be affected, but premium features will be restricted.

Plan Upgrades

When the pricing plan takes effect on August 7, 2026 (UTC+8), direct upgrades during an active subscription period will not yet be supported (coming soon). Subscribers who need to change plans must cancel and repurchase, provided they meet the refund conditions.

Refund Policy

You can request a refund if you meet the following conditions:

Product Type	Refund Rules
Pro (Monthly)	Non-refundable
Pro (Annual)	Refundable within 7 calendar days of purchase if none of the plan credits have been used, including base and bonus credits. Each order is eligible for one refund only.
Top-up Packs	Non-refundable
Redemption Codes	Non-refundable

Refund requests that do not meet the conditions above will not be supported.

Refund Process

1. Sign in to workbuddy.ai → Console → Submit a support ticket
2. Or email workbuddy_ai@tencent.com with your account information.

How to Subscribe

1. Visit the WorkBuddy Pricing . Make sure you are signed in with the same account you use in WorkBuddy IDE. You can also subscribe by clicking the Upgrade button next to your avatar in the desktop client.

2. Choose your plan and billing cycle (monthly or annual). Supported payment methods: credit card, debit card, WeChat Pay, and prepaid card.

   

3. After subscribing successfully, go to Account Center → Billing & Invoices to view your payment history.

Frequently Asked Questions

Q: What is the difference between monthly and annual subscriptions?

A: The monthly subscription costs $10.00/month and renews monthly. The annual subscription costs $96.00/year (equivalent to $8.00/month) and is billed annually, offering the best value.

Q: I am an existing user and have not enabled auto-renewal. Will I be affected?

A: For Pro users without auto-renewal enabled, benefits remain unchanged during the current cycle, including automatic capability upgrades such as doubled credits. After the benefit period ends, purchase under the new plan; activating a subscription in Account Center will use the new pricing.

Q: Is the new plan a price increase?

A: The new plan reflects a product upgrade and significantly expanded benefits: Pro credits increase from 1,000 to 2,000 per month, and you receive benefits such as unlimited code completion and access to all models. Pro becomes more capable, while existing users keep the protected $9.95/month price.

Q: Do bonus credits expire? Can they roll over to the next month?

A: Both base and bonus credits are issued monthly and are valid for that month; they do not roll over. Bonus credits are valid for one month from the date they are credited. We recommend using them as needed.

Q: What happens if I run out of credits?

A: You can wait for next month's credits or purchase a top-up pack at any time while your Pro membership is active (500 credits for $15, valid for one month).

Q: Will I still receive the Free plan's 100 credits after subscribing to Pro or starting the 7-day Pro trial?

A: No. The Free plan's 100 credits are mutually exclusive with the Pro free trial and Pro plan credits:

• After subscribing to Pro, you receive the Pro allocation (2,000 credits/month), without an additional 100 credits.
• After starting the 7-day Pro trial, you receive 500 credits valid for 7 days, without an additional 100 credits.

Q: Can I upgrade my plan at any time?

A: Under the plan effective August 7, 2026 (UTC+8), direct changes during an active subscription—such as upgrading from monthly to annual billing—are not yet supported. This capability is planned; please stay tuned.

Q: What does the Free tier's Auto model dispatch mean?

A: The system automatically matches an appropriate model based on task complexity (from fast response to deep reasoning). You cannot specify a single model. Pro users can freely choose from all available models.

Q: What does the existing-user price protection of $9.95/month mean?

A: Pro users with auto-renewal enabled before August 7, 2026 (UTC+8), including monthly and annual subscribers, can continue renewing at the original $9.95/month price as long as they do not cancel. Turning off auto-renewal forfeits price protection; future purchases will be charged at the new $10.00/month price.

Q: What is the 7-day Pro free trial?

A: Free users who have never purchased Pro or claimed a trial can receive one 7-day Pro free trial by linking a credit card and enabling auto-renewal. The trial includes 500 credits valid for 7 days. At the end of the trial, the plan you selected when starting the trial ($10.00/month or $96.00/year) will be charged automatically. If you do not wish to continue, cancel auto-renewal during the trial.

Q: How do I receive the 250-credit sign-up bonus?

A: New users automatically receive 250 credits upon registration. The credits are valid for two weeks; no additional action is required, so you can quickly experience all of Buddy AI's capabilities.

Q: If I downgrade from Pro to the Free plan, will I receive the Free plan's 100 credits as usual?

A: Yes. After Pro expires, your account automatically downgrades to the Free plan, and the Free plan's 100 credits are issued monthly as usual.

Limited-Time Daily Activity Promotion FAQs

Q: What is the promotional bonus, and when does it end?

A: The promotional bonus is a limited-time offer. Users who make a chat request that day are considered active: Free users receive 30 credits per day, and Pro users receive 50 credits per day. The end date will be announced separately.

Q: How do I receive the daily activity reward?

A: Initiate at least one valid AI conversation or task through the WorkBuddy or CodeBuddy client that day to be considered active. Valid activity in either client counts. Once the requirements are met, the system calculates the reward automatically; no manual claim is required. Conversations or tasks on the web do not count toward daily activity eligibility.

Q: If I upgrade from Free to Pro on the same day, which plan's reward will I receive?

A: Only one reward is issued per promotion day. If your plan changes that day, the system determines the reward amount based on your actual activity and subscription settlement status. Refer to the credit details for the final result.

Q: After cancelling Pro, can I continue receiving 50 credits/day?

A: While your Pro benefits remain active, qualifying daily activity is calculated under the Pro standard. After Pro benefits expire or become invalid, rewards are calculated according to your current plan's standard.

Q: Can Team users participate?

A: This promotion currently applies to Free and Pro users on individual plans of the Buddy AI international site. Team plans are not eligible. The page display or official notice shall prevail.

Q: Why have I been active but not received the daily activity reward?

A: Possible reasons include:

• You only signed in to or opened the client without initiating a valid conversation or task through WorkBuddy or CodeBuddy.
• The activity occurred on the web and was not counted toward daily activity eligibility.
• The reward is still being settled for the next day.
• Your account, subscription, or payment status is abnormal.
• The system identified the activity as abnormal or non-compliant with the promotion rules.
• Network latency or delayed system data synchronization.

If the credits are not received for an extended period, please contact official support.

Q: Do daily activity rewards expire?

A: The validity period is governed by Buddy AI's credit rules and the information shown in Account Center and on the relevant page. Please check the credits promptly after receipt and use them appropriately.

Q: Can daily activity rewards be withdrawn as cash?

A: No. Credits may be used only for supported credit-consumption scenarios within Buddy AI products. They cannot be withdrawn, redeemed for cash, transferred, or exchanged for cash.

Q: If multiple accounts are active, can each receive a reward?

A: Each account must independently meet the activity requirements. However, users may not obtain improper rewards through bulk registration, account sharing, account trading, or other abnormal methods. Violations may result in reward cancellation or recovery.

Q: Can daily activity rewards be combined with monthly credits?

A: Yes. Daily activity rewards are additional credits and do not affect the monthly credit benefits included with your current plan.