Frequently Asked Questions
General
Q: What is Tencent WorkBuddy?
Tencent WorkBuddy is an AI-powered desktop workstation that can understand natural language instructions, autonomously plan and execute tasks, and deliver verifiable results including documents, reports, code, and more.
Q: What platforms does Tencent WorkBuddy support?
Tencent WorkBuddy is available for macOS (Apple Silicon and Intel) and Windows (x64 and ARM64).
Q: Do I need to be online to use Tencent WorkBuddy?
Yes, an internet connection is required for Tencent WorkBuddy to communicate with AI model services.
Account & Authentication
Q: How do I sign in?
Tencent WorkBuddy supports Google OAuth and GitHub OAuth for authentication. Click "Sign In" and choose your preferred method.
Q: Can I use Tencent WorkBuddy on multiple computers?
Yes, sign in with the same account on any number of devices. Your account settings sync across devices.
Claw Remote Control
Q: Which messaging platforms does Claw support?
Claw currently supports Slack, Telegram, and Discord.
Q: Does my computer need to be on for Claw to work?
Yes, Tencent WorkBuddy must be running on your computer to receive and execute remote tasks via Claw.
Skills & Connectors
Q: Are skills free to use?
Most community skills are free. Some skills may require separate API keys for third-party services they connect to.
Q: How do I update skills?
Tencent WorkBuddy notifies you when skill updates are available. You can update individually or batch-update all skills.
Troubleshooting
Q: Tencent WorkBuddy is slow to start.
The first launch after installation or update may take 30-60 seconds. Subsequent launches should be faster.
Q: A task seems stuck.
Click the Stop button to interrupt the current execution, then provide modified instructions or retry.
Q: My results look wrong.
Provide more specific instructions in a follow-up message. Include examples of expected output when possible.